SCAFFOLD
Scalable Coaching and Appreciation Feedback For Optimal Learning and Decision-making
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SCAFFOLD is an open-source precision feedback software application that can enhance feedback reports, emails, and dashboards with coaching and appreciation messages and visualizations.
Feedback takes many different forms. Precision feedback is an approach to enhance performance feedback reports and dashboards with brief messages and visualizations for the purposes of coaching and appreciation. Coaching feedback motivates performance improvement, while appreciation feedback motivates performance sustainment, to support healthcare professionals, resulting in better health for patients.
Some examples of the messages that SCAFFOLD can generate are "You reached the top performer benchmark", “You are not a top performer”, “You may have an opportunity to improve”, “Your team reached the goal”, and “Congratulations on the exceptionally high quality of care your team has provided”.
SCAFFOLD System Architecture
SCAFFOLD System Architecture
Publications
Publications
Scalable Coaching and Appreciation Feedback for Optimal Learning and Decision-Making (SCAFFOLD). Landis-Lewis Z, Boisvert P, Seifi F, Renji AD, Cao Y, Chung H, Janda A, Shah N, Flynn A. Stud Health Technol Inform. 2025 Aug 7;329:431-435. doi: 10.3233/SHTI250876. PMID: 40775894.
Modeling Precision Feedback Knowledge for Healthcare Professional Learning and Quality Improvement. Landis-Lewis Z, Cao Y, Chung H, Boisvert P, Renji AD, Galante P, Jagadeesan A, Seifi F, Janda A, Shah N, Krumm A, Flynn A. AMIA Annu Symp Proc. 2025 May 22;2024:628-637. eCollection 2024. PMID: 40417586
Precision feedback: A conceptual model. Landis-Lewis Z, Janda AM, Chung H, Galante P, Cao Y, Krumm AE. Learn Health Syst. 2024 Apr 9;8(3):e10419. doi: 10.1002/lrh2.10419. eCollection 2024 Jul. PMID: 39036537
Exploring Anesthesia Provider Preferences for Precision Feedback: Preference Elicitation Study. Landis-Lewis Z, Andrews CA, Gross CA, Friedman CP, Shah NJ. JMIR Med Educ. 2024 Jun 11;10:e54071. doi: 10.2196/54071. PMID: 38889065
Performance Summary Display Ontology: Feedback intervention content, delivery, and interpreted information. Landis-Lewis Z, Stansbury C, Rincón J, Gross C. CEUR Workshop Proc. 2022 Sep;3805:L1-L10. PMID: 39949869
A Scalable Service to Improve Health Care Quality Through Precision Audit and Feedback: Proposal for a Randomized Controlled Trial. Landis-Lewis Z, Flynn A, Janda A, Shah N. JMIR Res Protoc. 2022 May 10;11(5):e34990. doi: 10.2196/34990. PMID: 35536637
Resources
Resources
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